A small independent UK coffee shop counter at mid-morning, barista's hands steaming milk, a compact card payment terminal sitting on the counter beside a till, warm pendant lighting, condensation on t

Choosing Toast, Epos Now or SumUp for a Small UK Café Till

9 min read

A small UK café or takeaway comparing Toast, Epos Now and SumUp should weigh the card processing rate as heavily as the software price, since it usually decides the real monthly bill. Toast suits full table service and kitchen display, Epos Now suits a 12-month commitment for cheap hardware, and SumUp suits low-commitment counters and food trucks.

Written by Andrew McLean Studio Director at Disruptive Live

For most small independent cafés and takeaways, SumUp or Epos Now cost far less a month than Toast once card fees are counted in. Toast suits a kitchen that needs table management and a proper kitchen display; Epos Now suits an owner happy to commit to a 12-month subscription for cheap hardware; SumUp suits low-commitment counters, food trucks and pop-ups. The card processing rate, not the software price, decides the real bill.

Key pointers

  • SumUp's card fee is a flat 1.69% with no monthly software fee on its default plan, undercutting Epos Now's realistic card-present rate and the 2.49% plus 15p independently reported for Toast, which publishes no UK card rate of its own.
  • Ask Epos Now for its actual card rate in writing. Its site advertises "from 0.8%", but an independent July 2026 check of UK EPOS pricing found the typical rate closer to 1.70%.
  • Toast's quoted software price bundles the first hardware terminal as a subscription; it is proprietary Android kit that cannot move to another POS platform if you switch supplier later.
  • Epos Now's discounted Complete Solution bundle, from £299, is tied to a mandatory 12-month payments, care and support subscription from £54 a month.
  • SumUp needs no software fee to start. A Solo card reader is £49 and Pay As You Go processing carries no minimum term at all.
  • Once your card takings pass roughly £3,000 a month, SumUp's own advice is to switch to its £19-a-month Payments Plus plan, which cuts the domestic card rate to 0.99%.
  • UK rules cap the initial term on point-of-sale terminal contracts from major acquirers at 18 months, after which they must roll month to month. Ask where each system sits before you sign anything.
Choosing a café till system
A quick decision path from café type to the system that fits.

What Each System Actually Offers a Small Café

Toast describes itself as built for the UK's "pubs, cafés, takeaways, and restaurants", bringing point of sale, payments, kitchen communication, online ordering and reporting into one platform, with an offline mode that keeps orders and payments moving if the Wi-Fi drops during service. Toast launched in the UK on 4 May 2023, starting in greater London. The catch, as Business Expert's 2026 review puts it, is that Toast's restaurant-specialist features run on proprietary Android hardware, non-transferable if you switch platform, and UK domestic evidence is still thinner than longer-established players like Epos Now.

Epos Now is the older UK-origin option of the three, and its business model is built around a heavily discounted hardware bundle funded by a subscription. Its own UK pricing page currently advertises the Complete Solution bundle, a POS terminal, card machine and cash drawer, at "from £299" against a listed £849, requiring a 12-month payments, care and support subscription starting at £54 a month.

SumUp started life as a pocket card reader and has grown into a full till system. Its pricing page leads with a Pay As You Go option that has no monthly fee at all, just a 1.69% card rate, alongside a Payments Plus subscription for busier businesses and a Point of Sale Pro software tier for cafés that want table plans, stock control and a kitchen display screen. An independent café-focused comparison from May 2026 calls it "the cheapest serious option, genuinely fine for a market stall, a pop-up, a tiny single-counter café", while flagging that its reporting and integrations are shallower than the other two once a business grows.

How the Total Cost Really Stacks Up

The software subscription is the number every provider puts on its homepage, but it is rarely the number that decides the bill. Whito's 2026 EPOS cost breakdown puts it plainly: "The card rate is the number that decides the bill... A cafe taking £15,000 a month on card pays around £255 a month in processing at 1.7 percent. That is more than any software tier on this page." A café or takeaway comparing these three systems needs to add software, hardware and card processing together, not judge any one of them alone.

A worked example

Assumptions. A small independent café takes £8,000 a month by card, at an average transaction of £6, which works out at roughly 1,333 card transactions a month, using a single till. Toast's own pricing page states its plan price "includes first hardware terminal subscription", so no separate hardware purchase is added for Toast in this example; additional devices carry extra charges Toast does not publish, so budget for those separately if you need more than one terminal. Epos Now and SumUp hardware are treated as one-off costs spread over 24 months, roughly matching their subscription and contract lengths. For Epos Now, the calculation uses the independently reported typical card-present rate of about 1.70%, rather than the advertised "from 0.8%" floor, because Epos Now itself says the actual rate is agreed per business. SumUp marks its hardware prices as excluding VAT; confirm whether every other figure you are quoted, by any supplier, includes or excludes VAT before you sign.

SystemSoftware (monthly)Hardware (one-off)Hardware, spread over 24 monthsCard fee at this volumeTotal monthly cost
Toast£80 (Starter, bundles the first terminal)£0 separate purchase for a single tilln/a£399 (2.49% + 15p, independently reported; Toast agrees its rate per business)about £479
Epos Now£54 (12-month subscription)£299 (Complete Solution, current offer)£12£136 (at the ~1.70% typical rate)about £202
SumUp£0 (Pay As You Go)£49 (Solo reader)£2£135 (1.69%)about £137

At this volume, moving from SumUp's 1.69% flat rate to the 2.49% plus 15p reported for Toast adds around £264 a month in card fees alone, well above the gap between any of the three software plans. If the café's card takings regularly clear £3,000 a month, SumUp's own pricing page recommends switching from Pay As You Go to Payments Plus (£19 a month, cutting the domestic rate to 0.99%), which would bring SumUp's total in this example down further, to around £100 a month.

Vendor and Option Comparison

SystemSoftware fromHardwareCard rateContractBest forWatch out for
Toast£80/month, bundles the first terminalFirst terminal included in the subscription; extra devices cost more, not publishedNot published; a per-transaction flat rate agreed per business (2.49% + 15p independently reported)No published minimum term on the software; hardware is subscribed, not owned outrightCafés and takeaways running full table service that need kitchen display and order routingLikely the highest card rate of the three (get Toast's quoted rate in writing), proprietary hardware with no resale value elsewhere, and less UK track record
Epos Now£54/month bundled subscriptionFrom £299 (Complete Solution, was £849)Advertised "from 0.8%"; typical reported rate closer to 1.70%12-month minimum on the discounted bundleOwners who want the cheapest hardware and are comfortable committing to a yearThe gap between the advertised card rate and what you are actually quoted; get it in writing
SumUp£0 (Pay As You Go) or £49/month (Point of Sale Pro)£15 to £99 for a card reader or terminal1.69% Pay As You Go, or 0.99% with £19/month Payments PlusNone on Pay As You GoCounters, food trucks, pop-ups and any business with unpredictable or seasonal volumeThinner reporting and table-management depth than the other two unless you add paid modules

None of the three is a universal winner. A single-counter operation with no table service is generally better off on SumUp's lower running cost; a café adding table numbers and a kitchen screen has to weigh Epos Now's cheaper hardware against Toast's deeper hospitality features and higher card rate.

Migration and Rollout Checklist

  • Get your actual card-present rate in writing from each supplier, not the advertised "from" figure, before you compare totals.
  • Confirm whether every quoted price includes or excludes VAT, and ask for both figures in writing.
  • Check the minimum term on any subscription or terminal contract. UK rules cap point-of-sale terminal contracts from major acquirers at an initial 18 months.
  • If you are choosing Toast, ask exactly what the £80-a-month Starter plan includes (Toast's own page says the first hardware terminal is bundled as a subscription) and what any second terminal, printer or kitchen display costs on top, since that is not published.
  • If you are choosing Epos Now's discounted bundle, weigh the 12-month subscription cost against paying the higher list price for a contract-free machine.
  • If you are choosing SumUp, decide between Pay As You Go and Payments Plus using your actual average monthly card takings against the roughly £3,000 break-even SumUp itself quotes.
  • Test the new till with your Wi-Fi disconnected before go-live if your premises have patchy connectivity.
  • Export or back up your existing sales and stock data before switching, and keep the old till working in parallel for your first week of trading.
  • Train staff on refunds, voids and end-of-day reconciliation before the old system is switched off, and warn them that a hardware swap changes the physical routine at the counter.

Editorial Analysis

For a single-counter café or a food truck with unpredictable trading hours, the maths favours SumUp: no monthly software fee, a £49 reader, and the option to add Payments Plus only once takings justify it. A busier café running table service and printed kitchen dockets probably outgrows SumUp's free tier and should weigh Epos Now's 12-month subscription against SumUp's own £49-a-month Point of Sale Pro plan, which adds a kitchen display module for £19 a month rather than locking in a year upfront. Toast earns its place only where the kitchen genuinely needs that depth, table management, tip pooling and a dedicated kitchen display built for full food service rather than a counter. For most small independent cafés and takeaways, that is a narrower slice of the market than Toast's own marketing suggests, and its 2026 UK launch means less domestic track record than Epos Now or payment-first tills like SumUp.

Sources

Data & Insights

Estimated monthly running cost at £8,000 in card sales

Software, hardware and card fees combined for a small cafe taking £8,000 a month by card, average transaction £6.

Estimated monthly running cost at £8,000 in card salesSoftware, hardware and card fees combined for a small cafe taking £8,000 a month by card, average transaction £6.£0.00£100.00£200.00£300.00£400.00£500.00ToastToastEpos NowEpos NowSumUpSumUpToast, Estimated total monthly cost: £479.00Epos Now, Estimated total monthly cost: £202.00SumUp, Estimated total monthly cost: £137.00
View the data
Estimated monthly running cost at £8,000 in card sales
CategoryEstimated total monthly cost
Toast£479.00
Epos Now£202.00
SumUp£137.00
Source: Toast, Epos Now and SumUp UK pricing pages; Whito, checked 2026

Upfront cost before your first month

One-off cost due before trading starts: Toast bundles its first terminal into the subscription, Epos Now sells its bundle outright, SumUp sells a reader outright.

Upfront cost before your first monthOne-off cost due before trading starts: Toast bundles its first terminal into the subscription, Epos Now sells its bundle outright, SumUp sells a reader outright.£0.00£100.00£200.00£300.00Toast (first terminal bundled)Toast (first te…Epos Now bundleEpos Now bundleSumUp Solo readerSumUp Solo read…Toast (first terminal bundled), Upfront cost: £0.00Epos Now bundle, Upfront cost: £299.00SumUp Solo reader, Upfront cost: £49.00
View the data
Upfront cost before your first month
CategoryUpfront cost
Toast (first terminal bundled)£0.00
Epos Now bundle£299.00
SumUp Solo reader£49.00
Source: Toast, Epos Now and SumUp UK pricing pages, checked 2026

Frequently Asked Questions

Is SumUp really free to use for a small café?

There is no monthly software fee on SumUp's Pay As You Go plan, and Tap to Pay using your own phone costs nothing to start. You still pay a 1.69% card fee on every in-person transaction not made with a SumUp card, and a Solo reader with its own screen costs £49.

Why does Epos Now advertise 0.8% but reviewers quote 1.70%?

Epos Now's own pricing page advertises card processing "from 0.8%", describing it as a rate matched or agreed per business rather than one fixed published figure. An independent check of UK EPOS pricing in July 2026 found the typical card-present rate charged was closer to 1.70%, so ask for your own quoted rate in writing before comparing totals.

Can I use my own card machine with Epos Now instead of its own processing?

Epos Now's published pricing runs through its in-house Epos Now Payments service, but independent comparisons note that some Epos Now customers instead use a separate processor, such as takepayments or Worldpay, and negotiate card rates outside the bundle. That adds a second supplier relationship and more reconciliation, so weigh it against the convenience of one bill.

Is Toast worth it for a small takeaway with no table service?

Toast is built around kitchen display, table management and tip pooling, features a counter-only takeaway is less likely to use fully. Software starts at £80 a month, which Toast says bundles the first hardware terminal as a subscription, but Toast publishes no UK card rate, agreeing a flat per-transaction rate with each business, and the 2.49% plus 15p independently reported for it would be the highest of the three, so it is a less flexible and more expensive commitment for a business that mainly serves walk-ins and collections.

How long am I locked into a card machine contract?

UK rules cap the initial term on point-of-sale terminal contracts from major card acquirers at 18 months, after which the contract must move to a rolling monthly term with one month's notice on your side, and exit fees must be cost based and explained before you sign. SumUp's Pay As You Go plan has no contract at all, since you own the reader outright.

What is the single biggest cost most café owners underestimate?

The card processing rate, not the software subscription. On £8,000 of card sales a month, moving from a 1.69% rate to a 2.49% plus 15p rate adds around £264 a month, more than the difference between any of the three systems' software plans.