Is Customer Service Ready for AI?
Customer service is an integral part of the customer journey, and brands are constantly finding new ways to up their game, to better understand consumer needs and provide that unrivalled customer expe...
Expert insights and bold perspectives on cloud technology, digital transformation, and industry trends.
Customer service is an integral part of the customer journey, and brands are constantly finding new ways to up their game, to better understand consumer needs and provide that unrivalled customer expe...
ITV is an integrated producer broadcaster and the largest commercial television network in the UK. It is the home of popular television from the biggest entertainment events, to original drama, major...
In this episode of #CloudTalks, Compare the Cloud speaks with, Hannah Cawthorne from Microsoft and Vicky Ryder from Teleware. At Compare the Cloud we aim to educate everyone, from the newest startups...
Last month a new report, Bobbies on the net: a police workforce for the digital age was launched by think tank Reform. The report has called for additional funding for digital technology, in a bid to...
In this episode of Comms Business Live the discussion is focussed on Building Value in your Channel Business The host David Dungay is joined by John Haw, MD of Fidelity Energy, Russel Lux, CEO of Telc...
Bob: “I can can I I everything else.” Alice: "Balls have zero to me to me to me to me to me to me to me to me to." … So went a recent conversation between two of Facebook’s AI chatbots, to the resulti...
Long View Systems, one of the most powerful IT solutions and services companies in North America, has announced a new solution to enable clients in the oil and gas sector to work remotely. Partnering...
We live in a world that is more connected than at any other point in history. Individuals and businesses can connect with each other in seconds, can share pictures, videos, work documents and much mor...
Nebula is a complete ediscovery solution that enables users to save time and money through smarter ways of processing and reviewing documents KrolLDiscovery announced today that it has launched Nebul...
Rubrik on AWS powers data protection and rich data services for cloud-native applications Rubrik, the Cloud Data Management company, today announced it has been named an Advanced tier Technology Partn...
Microsoft's upcoming hybrid cloud platform, Azure Stack, provides customers with a way to use the cloud platform without sending their data into a multi-tenant network environment. Many familiar with...
When it comes to the physical assets that the company runs on, all organisations grow, evolve, and at some point hit the moment where they need to tackle the ‘buy or build’ dilemma. Their critical sys...