Expert insights and bold perspectives on cloud technology, digital transformation, and industry trends.
← View all opinions[vc_row][vc_column][vc_column_text]Customer experience is overtaking price and product quality as key metrics of brand differentiators and customer retention today. Retailers and organisations are kee...
[vc_row][vc_column][vc_column_text]With 25 billion connected things predicted to be in use globally before 2021 (according to Gartner), the issue of securing the data that comes from these devices is...
[vc_row][vc_column][vc_column_text]Are we sometimes talking about artificial intelligence when another term would be more appropriate? Does it matter? Guy Matthews skirts a terminology minefield. Forb...
[vc_row][vc_column][vc_column_text]Now that you’ve reached the end of your new connectivity route and started to deploy cloud generation technology, you will want to manage this environment. Managemen...
[vc_row][vc_column][vc_column_text]Since the global financial crisis, ‘regulated businesses’ in the financial services sector have been significantly impacted by two key disruptors. First, the 2008 cr...
[vc_row][vc_column][vc_column_text]Public Wi-Fi networks are a fantastic resource for both consumers and businesses. They are a perfect way to draw more people into the business premises, and once the...
[vc_row][vc_column][vc_column_text]Who has access to your private information? It’s a question you really can’t know with 100 percent certainty. The idea that somebody out there could know information...
2018 was the year of the chatbot. Organisations of all sizes embraced artificial intelligence to support an increasing array of functions across customer services, sales and marketing and began explor...
[vc_row][vc_column][vc_column_text]Progress has had an impact on everyone. The 21st century has become the era of big data and technology. On the one hand, growing artificial intelligence possibilitie...
[vc_row][vc_column][vc_column_text]With artificial intelligence (AI) and machine learning (ML) driving business innovation and operational efficiencies, understanding data ethics is paramount to lever...
[vc_row][vc_column][vc_column_text]Any enterprise worth its salt will purport to be customer-centric. Yet, what this actually means in practice can be a pale imitation of the approach needed for the c...
[vc_row][vc_column][vc_column_text][WOKINGHAM] 1 April 2020 Five weeks ago, with impending danger attached to a virus emanating from the East, Hamilton Rentals anticipated a new change in circumstance...