Are MSPs Being Left Behind by AI?

While the tech world races ahead with AI, managed service providers are stuck in limbo. Vendors promise the moon, clients ask questions MSPs can't answer, and the gap keeps growing. Here's what's really happening and what partners can do about it.

Thomas Burke 13 January 2026
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Abstract network showing fragmented connections representing the AI gap for MSPs

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Abstract network showing fragmented connections representing the AI gap for MSPs

Are MSPs Being Left Behind by AI?

While the tech world races ahead with AI, managed service providers are stuck in limbo. Vendors promise the moon, clients ask questions MSPs can't answer, and the gap keeps growing. Here's what's really happening and what partners can do about it.

Thomas Burke 13 January 2026