Expert insights and bold perspectives on cloud technology, digital transformation, and industry trends.
← View all opinionsThe use of technology in contact centres is allowing them to reach much larger audiences and by using cost effective pay as you go cloud based solutions, they can also save money. This is very importa...
The OpenStack Summit in Tokyo once again showed just how much support for the SDN based cloud computing platform exists amongst the vendor community. Fighting for headline space with Oracle OpenWorld...
Today when reading about the impact of Artificial Intelligence and robotics the focus always seems to be on industrial or agricultural assimilation. Most commentators or self proclaimed 'cloud experts...
Web traffic spikes caused by major calendar events occur all year round. During the summer, calendars are filled with events, from festivals such as Glastonbury or Bestival, to popular sporting tourna...
Cloud computing remains a hot trend in the IT world, having transformed the way businesses think of their IT infrastructure. The cloud often offers reduced costs and business benefits, including incre...
Software-defined wide area networks (SD-WANs) have been the subject of much discussion in the networking community lately. The explosion of cloud services and frustration with the rigidity, cost, and...
In the last decade, successful organisations have become the equivalent of Willy Wonka’s chocolate factory. A psychedelic wonderland for pushing out highly creative and innovative ideas that need to b...
There are many gambles in business. In fact, some would argue, business is, in essence, a form of negotiated gambling. One area senior execs have been willing to gamble on is software. Not in terms of...
Business leaders say that you should set your standards so high that even your mistakes are excellent. It’s good to know then that striving for business excellence has been made easier in recent years...
In a matter of years, we’ve seen Black Friday and Cyber Monday become two of the most anticipated days of the calendar year. While consumers eagerly await the chance to buy this season’s hottest gifts...
Today, it is easier to work from anywhere , thanks to the increase in the number of high-quality Wi-Fi connections. Even just a few years ago, the fixed desktop with an Internet connection was still t...
I attended the PTC Liveworx event 16th - 18th November in Stuttgart, Germany where I was able to gain valuable insights into the changing world of the Internet of Things. The event boasted around doub...