Expert insights and bold perspectives on cloud technology, digital transformation, and industry trends.
← View all opinionsEnda Kenneally, VP of Business development at West’s Unified Communications Services explains why cloud-based platforms are shaping the contact centre industry of the future. Two years ago, West publi...
Technologies such as telephones and television have changed out of all recognition in recent years. Both are now highly internet connected, can be personalised through a mix of apps and settings, and...
Channel partnerships may have changed in recent years, but they remain as important as ever. Previously, the partner model was centred on resale, margins and collecting upfront revenue, but as the tec...
[vc_row][vc_column][vc_column_text] What does digital transformation really mean? Digital transformation is the integration of digital technology in all aspects of the business and by doing this, fund...
[vc_row][vc_column][vc_column_text] Cloud and Web Application Security: Growing Confidence and Emerging Gaps For modern organisations, digital transformation is increasingly the only game in town. CIO...
The Internet of Things (IoT) connects products, assets and infrastructures and is driving new developments and innovations in most industries. By connecting fleet vehicles to the Internet, new opportu...
[vc_row][vc_column][vc_column_text]The digital transformation that triggered the 21st century banking revolution and is now making waves in the accounting sector. It’s an exciting time, but with any s...
Transitioning to a SaaS business model can create huge value for your business, but success depends on addressing six key criteria, says Lyceum Capital partner Martin Wygas. It is no secret that the...
[vc_row][vc_column][vc_column_text]Data has grown exponentially over the last 20 years and the potential for it to transform businesses is greater than it has ever been. IDC estimates that by 2025 the...
The need to better equip the security and intelligence world with greater insight into human behaviour has perhaps never been greater. For instance, the ability to predict human behaviour and the foll...
[vc_row][vc_column][vc_column_text]Automation has long been one of the world’s most transformative forces and its impact only promises to accelerate. During the industrial revolution, engineers design...
[vc_row][vc_column][vc_column_text]Organisations leverage on-premise, private cloud, and public cloud infrastructure to move applications and data across all environments - but now a growing number of...