Expert insights and bold perspectives on cloud technology, digital transformation, and industry trends.
← View all opinionsCustomers have so much choice of products and providers. It's easier than ever to change supplier if expectations aren't met. It is vital to delight customers, anticipate requirements and issues they may have. But how can organisations deliver first-class customer service? The answer lies in augmented intelligence.
The belief that artificial intelligence will develop and take over our jobs is a common worry. To avoid this we need to get our act together as a country if we are all to fully benefit from the fourth industrial revolution. This requires an informed and practical government-led strategy
Blockchain offers truly beneficial advantages in many industries. However just 8% of IT professionals surveyed were prepared to hail it as the most important technology to an IT organisation’s strategy today.
These are uncertain times for business leaders during Brexit negotiations. Against this backdrop, the important role of analytics to drive insights, efficiencies and smarter decision-making could not be clearer, yet many companies are still lagging behind in this area.
How much of an impact did the cloud have for the startup boom and how will it help them survive the essential new era?
Black Friday represents an opportunity to get the best deals of the year for enterprises it is where IT teams test their mettle.
If something is presented to us as unbreakable, unhackable or inedible, there is always someone with the aptitude and mendacity to crack it.
We hear a lot about AI getting more powerful. And it’s true that AI is getting better, but it’s still very domain-specific and actually quite brittle. There are lots of ways where graph databases can start speeding AI work up not by throwing more compute power at the problem, but throwing the right compute power at it.
AI has huge potential to improve HR processes. Whether it’s streamlining laborious tasks or analysing information with greater effectiveness. Many organisations are already harnessing the power of the technology and it's no surprise AI spending in on the up, but there is also a huge worry that it could take away jobs.
IoT is shaping into a sizeable market thanks to the support of these technological developments.
In an increasingly digital age, companies are under pressure to develop their technological capabilities or risk being left behind. Digital transformation is both a long and difficult process, but it is an important step to planning for the future success of any business. A change in culture to accept a ‘trial and error’ approach to a digital transformation project is essential.
When people select cloud services for their applications from cloud service providers, they rarely get the optimal solution. The cloud service providers use an age-old sales strategy to provide so many options, typically in the hundreds, to make the purchase selection almost impossible to understand.