Comms

Using the cloud to get more customers

Rick Delgado considers how cloud computing, beyond just productivity and operations, is a useful way to net more customers.

A guide to domain parking and cyber-squatting for brands

Danielle Middleton from Claranet SOHO looks at the introduction of the new gTLDs and finds brands must be aware of the importance of protecting their domain name.

Apple Pay takes on shopping

Apple launches new iPhones and the Apple Watch but it is the payments system, Apple Pay, that should interest the cloud marketplace.

BSkyB and the digital village

BSkyB turned to Salesforce.com to find a single platform for sharing with different teams, divisions and geographies.

Is the phone in decline?

With VoIP and cloud services the landline telephone is no longer as important as it used to be.

Productivity Wars

The battle for supremacy in the document-sharing/ office productivity space opened up another front in the war.

CRM as a Service encourages better business

CRM has been headed to the cloud for sometime. Now as cloud computing matures and the public begin to see the benefits businesses should be encouraged to adopt a CRMaaS approach.

Yes Workforce launches mobile workforce solution

Enabling management through a mobile app, reducing paperwork and improving efficiency, Yes Workforce launches its mobile workforce management solution.

Why VoIP?

RingCentral explains how VoIP is transforming communications.

Will Virtual Desktops ever arrive?

James Mackie, MD of VESK provides a deep insight into the evolution - and current state - of the hosted virtual desktop market.

Pulsant works with IntelligentComms to streamline communications

Case Study: Pulsant helps IntelligentComms achieve greater operational and cost efficiency by deploying Microsoft Lync across the network.

Merkel has plans for http://EUww

Esther Rutter looks at how Germany is leading the charge protectionist separation from the US-controlled Internet "hub". Angela Merkel got the full red carpet treatment when she arrived in the UK last week....

CRM on the cloud – a good move for your business?

The Benefits of Video Conferencing and Hosted Microsoft Lync

7 Considerations when going Mobile

Help! NSA has my data – Your questions answered

The Google Apps Option for Small Business

The Future of Cloud Computing Jobs

THE CRM Lottery

The Evolution of CRM: Building Social Relationships in the Cloud

Hosted Telephony for Hotels