Voice & Call Analytics
Call tracking recording and analytics tools
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ResponseTap
Call intelligence platform linking inbound phone calls to digital marketing journeys for data-driven marketing optimisation.
Smartcall
Smartcall develops Voice-Net, a call recording application for businesses with 5 to 5,000 users. The software records calls across leading telephony platforms, including SIP trunks and extensions, deployed on premises or in the cloud on Hyper-V or VMware. It supports PCI DSS, FCA and MiFID II compliance through muting tools and CRM integration, covering contact centre, control room and help desk recording for organisations in the UK, Europe and USA.
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