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How UK Businesses with 250 to 1000 Staff Are Building AI Governance Policies That Actually Get Followed

How UK Businesses with 250 to 1000 Staff Are Building AI Governance Policies That Actually Get Followed

A practical guide to building AI governance policies that mid-market UK organisations actually follow. Covers the gap between policy and practice, Microsoft Purview and OneTrust as tooling options, ICO and DSIT guidance, staff training that sticks, and a 90-day rollout plan. Written for IT directors and compliance leads at firms with 250 to 1000 employees who know they need governance but have not figured out how to make it stick.

Andrew McLean 27 February 2026
Monday.com vs Notion vs Asana for Project Management in a UK Digital Agency Under 50 People

Monday.com vs Notion vs Asana for Project Management in a UK Digital Agency Under 50 People

A practical comparison of Monday.com, Notion and Asana for UK digital agencies under 50 people. Covers GBP pricing with VAT, feature fit for agency workflows, client collaboration, reporting for retainer tracking, automation limits and a decision framework based on team shape rather than feature lists. Written for agency founders and ops leads who need a tool that fits how creative teams actually work.

CTC Editorial 27 February 2026
How to Connect Xero to HubSpot and Automate Invoicing for a UK Services Firm — Step by Step with Make.com

How to Connect Xero to HubSpot and Automate Invoicing for a UK Services Firm — Step by Step with Make.com

A step-by-step guide to connecting Xero and HubSpot using Make.com for automated invoicing. Covers the native HubSpot-Xero sync (and why it is not enough), how to build a Make.com scenario that creates a Xero invoice when a HubSpot deal closes, GBP pricing for all three platforms, Making Tax Digital digital links compliance, and a comparison of Make.com vs Zapier for this specific use case. Written for operations managers and founders at UK professional services firms with 5 to 50 staff.

Kate Bennett 27 February 2026
ServiceNow vs Freshservice vs Jira Service Management for UK Mid-Market IT Teams with 250–500 Users

ServiceNow vs Freshservice vs Jira Service Management for UK Mid-Market IT Teams with 250–500 Users

UK mid-market IT departments with 250–500 users face a three-way choice between ServiceNow's enterprise depth, Freshservice's mid-market sweet spot, and Jira Service Management's developer-friendly agility. This comparison breaks down pricing, deployment timelines, ITIL compliance, UK data residency, and real-world fit so your team can stop guessing and start shortlisting.

CTC Editorial 27 February 2026
How UK Charities Can Use Donated Microsoft 365 Licences to Stop Drowning in Spreadsheets and Email

How UK Charities Can Use Donated Microsoft 365 Licences to Stop Drowning in Spreadsheets and Email

UK charities with Charity Commission registration and annual revenue under £3.5 million can claim up to 300 free Microsoft 365 Business Basic licences. This guide walks you through eligibility, what you actually get, what you do not get without paying, and how to move your team from spreadsheet-and-email chaos to shared workspaces — without needing an IT department.

Kate Bennett 27 February 2026
Make.com vs Zapier vs Power Automate: No-Code Automation for UK SMBs with GBP Pricing Compared

Make.com vs Zapier vs Power Automate: No-Code Automation for UK SMBs with GBP Pricing Compared

UK small businesses choosing a no-code automation platform face a three-way split: Zapier for speed and simplicity, Make.com for complex workflows at lower cost, and Power Automate for teams already embedded in Microsoft 365. This comparison strips out the marketing language and lays out real GBP costs, task and operation models, and practical fit for teams of five to fifty.

CTC Editorial 27 February 2026
How to Replace Paper Quality Management with a Digital QMS for UK Manufacturers — Ideagen vs Qualio Tested

How to Replace Paper Quality Management with a Digital QMS for UK Manufacturers — Ideagen vs Qualio Tested

UK manufacturers still running quality management on paper, spreadsheets, and shared drives face a tightening window. The ISO 9001:2026 revision will place greater weight on digital capability and data-driven decision-making. This guide walks through the practical steps of replacing paper-based QMS processes with a digital platform, compares Ideagen and Qualio head-to-head on cost, deployment, and audit readiness, and sets out a realistic timeline for a mid-market manufacturer to go live.

Thomas Burke 27 February 2026
Shopify vs WooCommerce vs BigCommerce for a UK DTC Brand: VAT, GBP Pricing, and Real Transaction Costs

Shopify vs WooCommerce vs BigCommerce for a UK DTC Brand: VAT, GBP Pricing, and Real Transaction Costs

UK DTC brands choosing an e-commerce platform face a three-cornered trade-off. Shopify is the fastest to launch and simplest to run, but its transaction fees and app costs add up. WooCommerce is the cheapest on paper but demands technical ownership. BigCommerce sits between the two with no transaction fees and strong built-in features, but a smaller UK footprint. This comparison lays out the real costs in pounds, not dollars.

CTC Editorial 27 February 2026
UK Mid-Market HR Teams Are Ditching Spreadsheets for BreatheHR and HiBob — Here Is What Goes Wrong When They Rush It

UK Mid-Market HR Teams Are Ditching Spreadsheets for BreatheHR and HiBob — Here Is What Goes Wrong When They Rush It

UK mid-market HR departments are finally moving off spreadsheets and onto proper HR platforms like BreatheHR, HiBob, and Personio. The problem is not the decision to move — it is how they are doing it. Rushed migrations with dirty data, no change management, and unrealistic timelines are producing systems that staff refuse to use. This piece walks through the five failure patterns that keep repeating and what the successful migrations actually look like.

Andrew McLean 27 February 2026
How to Digitise Client Onboarding for a UK Financial Services Firm While Meeting FCA Consumer Duty

How to Digitise Client Onboarding for a UK Financial Services Firm While Meeting FCA Consumer Duty

UK financial services firms are under twin pressure: the FCA Consumer Duty demands that onboarding processes deliver good outcomes for clients, while competitive pressure demands that those processes happen quickly. This guide covers the technology stack — DocuSign, Adobe Sign, Onfido, and Salesforce Financial Services Cloud — alongside the regulatory framework, with specific attention to where digital onboarding intersects with AML obligations, client categorisation, and the FCA's forthcoming digital journeys assessment.

Thomas Burke 27 February 2026