IBM Acquires Optevia, Expanding Role as Solutions Provider for Public Sector Clients

IBM today announced that it has acquired Optevia, a privately owned Software as a service, (SaaS), systems integrator specialising in Microsoft Dynamics CRM solutions for public sector organisations. Optevia will join IBM Global Business Services and help meet the increasing client demand for CRM SaaS solutions within the public sector.

[easy-tweet tweet=”#CloudNews: @IBM have acquired #PublicSector #SaaS company @Optevia” user=”comparethecloud”]

Industry experts estimate that the world-wide Customer Relationship Management (CRM) opportunity is in excess of $23B, with cloud-based CRM solutions expected to surpass 50 percent of that total. The acquisition of Optevia, will help IBM establish itself as a premier SaaS and digital consultant and accelerate leadership in CRM solutions.

Optevia’s main focus on UK Emergency Services, Central Government, Local Government, Health Authorities and Housing and Social Enterprises, allows them to offer their clients highly differentiated solutions. Optevia’s client base includes ministries, councils, regulators, licensing and grant management organizations, transport authorities and social housing organizations.

“By acquiring Optevia, IBM will be able to provide Public Sector clients and prospects with a range of unique, industry focused CRM based solutions,”said Joanna Davinson, IBM Public Sector Leader – Europe. “This strategic acquisition will help strengthen IBM as a SaaS provider and Global Software Integrator.”

Since its founding in 2001, Optevia has rapidly established itself as a trusted partner for Public Sector and Social Enterprise clients. The acquisition will allow IBM to scale Optevia’s solutions across other areas worldwide, where Optevia’s software, assets and highly skilled, industry-focused workforce, coupled with their expertise will significantly increase IBM’s current capabilities.

For more information on IBM public sector services visit: http://www.ibm.com/uk-en/

+ posts

AI Show - Episode 1 - Clare Walsh

Newsletter

Related articles

From the lab to production: Driving GenAI business success

Generative AI (GenAI) was the technology story of 2023....

AI Show – Episode 1 – Clare Walsh

We invite you to join us on an extraordinary...

Generative AI and the copyright conundrum

In the last days of 2023, The New York...

Cloud ERP shouldn’t be a challenge or a chore

More integrated applications and a streamlined approach mean that...

Top 7 Cloud FinOps Strategies for Optimising Cloud Costs

According to a survey by Everest Group, 67% of...

Subscribe to our Newsletter